Helping webdna to scale while still delivering excellent customer service
Posted: 31st Jan 2025
webdna is a UK-based agency that specialises in Craft CMS and Craft Commerce. They are proud to have some of the best Craft CMS developers in the world on their team and have even contributed to the code base.
Although they’ve been doing great work for over twenty years, in the past five years the team has grown exponentially. As their web development service has expanded so too have their digital marketing and design teams. Even in a time of significant change, webdna is committed to producing work that the whole team can be proud of. This is reflected in their Craft CMS and Craft Commerce verification. Everyone works hard to deliver an excellent service.
As is to be expected, an agency is a fast-paced environment. Achieving their client’s goals is as much about addressing day-to-day unexpected requirements as it is about delivering long-term strategies for clients. The team needs to be creative, quick-thinking, adaptable and organised.
They also need reliable hosting. Webdna offers an excellent Hosting and Maintenance package which aims to take the stress out of running a website, leaving clients free to focus on their business. Included in this is a 99% uptime guarantee, green hosting as standard and unlimited small fixes.
As well as this, they deliver the monthly updates, bug fixes and security patches that Craft CMS users expect. For webdna it is all about helping their clients to sleep at night and for this reason, Servd were a natural choice of web hosting partner because our service is designed specifically for Craft CMS.
Why else does webdna love Servd? As well as the efficiency and excellent service level Servd takes the stress out of things like deployment. Meaning the webdna team can sleep as well as their customers. And communication is another thing:
If there ever is an issue, it feels like Servd are always ready to respond. Whether that’s publishing updates or replying to our queries rapidly. It means that we can put our customer’s minds at ease right away.
Charlie Gentle, Senior Developer at webdna
As webdna continues to grow, the team are free to focus on web development and their other services with peace of mind that Servd has them covered. webdna like to work in partnership with their clients and suppliers, and with Servd they have found a perfect hosting partner.
