Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

There are the following classifications of cookie:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Cookie NameCategoryDescription
crisp-client*FunctionalityAllows our live chat to remember who you are and show you the correct message history

Strictly necessary

Allows use to maintain a browsing session for you over multiple page views and allow logins to persist
CRAFT_CSRF_TOKENStrictly necessaryA security feature which prevents other's from interacting with our website whilst pretending to be you
_ga _gid _gatAnalyticalGoogle analytics cookies which allow us to determine the number of visitors to our website